![]() ![]() If the tool isn't available and the device shows up an unknown, inside the device properties, in the "Details" tab, you can grab the hardware id to search online and determine the driver you have to install. The charger isn’t powerful enough to charge your PC. The charger isn’t compatible with your PC. ![]() Use a can of compressed air to clean the USB-C port on your PC. Make sure you're connecting your charger to the USB-C charging port on your PC. Right-click ‘This PC’ to display some options. Use the charger and cable included with your PC. Sometimes, companies like Dell provide a tool that can automatically scan, detect, and install the necessary drivers. On the desktop, click Start button on the taskbar. If it's unclear whether you need to install the driver, use your computer model information to find it on the manufacturer support website. Select the extracted folder containing the driver update.Īfter you complete the steps, the driver will install, and the exclamation mark should disappear from Device Manager.
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